Shipping

All the items will be dispatched within 3 business day after the payment is clear. Items will arrive in 3-28 business days. The arrival time depends on some factors and different areas:

Please choose some local sellers, if you cannot wait patiently in the shipping time we declared. Once you purchase, please DON'T leave negative or neutral feedback if you haven't received item in 30 days, because we have mentioned the shipping time repeatedly.

Customs duty is obligation and liability of a citizen in your country, so buyer should be responsible for any tax and custom duty incurred. For example, Laser Pointer is unacceptable in some countries. Therefore, please double check your local customs policy carefully before purchase. Or, we will NOT be responsible for any failure delivery related destination customs issue.

Due to the strick customs in Brazil, Ukraine, Argentina and other countries, the delivery time will be more longer. Hope you will wait patiently, but don't hesitate to contact us if have any concerns.

Warranty

We offer the 1-month free replacement.  Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. 

We also provide 12-month free maintenance.  The buyer should return the product in the original conditions to us and should bear the shipping costs for return.  If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.

Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number.  As soon as we receive the items, we will repair or exchange them ASAP.

Contact Us

If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a Week.

We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.

We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help.

Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem.

Please DON'T leave negative or neutral feedback if you haven't received item in 30 days, because we have mentioned the shipping time repeatedly.